Cruisers and Company Policies

Warning and Disclaimer

All Cruisers and Company’s products are intended for offroad use only. It is up to the purchaser to follow all Federal and State laws/regulations. Cruisers and Company is not liable for how the purchaser/end user uses the product. Purchaser/User assume all risk and liability associated with modifying their vehicle.

Warranty

Warranty is non-transferable and only applies to the original purchaser.

Cruisers and Company guarantees the workmanship of our fabricated components for a period of 180 days from date of receipt except as noted below.

Turbo Kits: 180 Days/8,000 miles (whichever comes first) from date of receipt on Cruisers and Company workmanship/components. Fill out and submit our warranty form included in the kit within 30 days of receipt. If the end user does not submit the form then the warranty is void. Warranty form needs to be completed/submitted before the vehicle has been driven. Warranty does not apply to improper installation, misuse, negligence, poor maintenance, collision or other unreasonable abuse. It is up to Cruisers and Company’s discretion to determine if a Turbo kit was improperly installed, misused, neglected, or other unreasonable abuse occurred. It is up to the end user to decide if the engine is a good candidate for our turbo kit. Every engine has lived a different life and it is impossible for Cruisers and Company to verify each engine is a good candidate. Cruisers and Company is not responsible for any damage incurred by installing this product.

All Third Party products are covered by their original manufacturers warranty, if any.

Warranty on ALL PRODUCTS does not apply to improper installation, misuse, negligence, collision or other unreasonable abuse. It is up to Cruisers and Company’s discretion to determine if a product was improperly installed, misused, neglected, or other unreasonable abuse occurred.

Powder coating or other finishes applied to products are not covered under Warranty.

All Warranty claims must be filed HERE. Cruisers and Company will respond within 5 business days unless the website explicitly states we are closed or out of the shop at the time a warranty claim is submitted.

Shipping

We do our best to package all Items so they make it to their destination, but accidents occasionally happen. If a package is damaged or opened before delivery, the purchaser must refuse the package at time of attempted delivery. All packages over $1,000 ship with a signature required. Receiver must notify Cruisers and Company of any missing parts within 7 business days of receiving the package.

Returns

Cruisers and Company will accept returns on unopened and unused products. Returns must be made within 30 days of receipt. At Cruisers and Company’s discretion a restocking fee of up to 15% of the purchase price may apply. Purchaser/user will be responsible for return shipping costs. It is up to the Purchaser/user to decide if they want to insure their return package. Cruisers and Company is not liable for any products lost during return shipping. Refunds will only be issued after the product has been received and inspected by Cruisers and Company. It is at Cruisers and Company’s discretion to issue any reimbursement.

All customer information is private and confidential. Cruisers and Company does not share or sell any information submitted to Cruisers and Company.